There are many errors faced by Netflix users. One such error is the error code: m7703-1003. Unlike some other errors, this Netflix error code m7703-1003 is identified by Netflix. According to them, when this error code: m7703-1003 shows up, then it indicates that there is some component on your browser which needs updating or that component is blocked by some security software. This makes users unable to use Netflix. 

So, let us first understand what are the reasons behind the occurrence of this error code: m7703-1003.

Why does the Netflix Error Code m7703-1003 Occur?

The users of both Windows and Linux face this Netflix m7703-1003 error code. This is caused mainly due to the configuration of the browser. This Netflix error can also occur due to the following reasons:

  • Corruption of the Google Chrome profile. 
  • Google Chrome has bad or corrupt modules. 
  • The Widevine extension for Netflix on Google Chrome can also cause this error code m7703 1003. With the help of this module, Chrome is able to play HTML 5 video and audio protected by DRM. 

So, now, let’s start with the solutions. However, you must first check your internet connection and make sure that it is not slow. Also, you must do an Administrator login. 

Effective Solutions to Get Rid of Netflix Error Code: m7703-1003 

Now, let’s take a look at the different methods by which you can solve this Netflix error code m7703-1003.

Solution 1: Check the Widevine Module

The encryption and distribution of secure licenses are done by Widevine. It is a management component for the right management in Chrome. When Netflix is being played on a consumer device, Widevine helps in protecting the playback of the video. Netflix is highly dependent on Widevine for playing videos on the browsers. 

So, if the module is outdated or missing, then this error code m7703 1003 shows up. In order to fix this problem, you can follow the given steps:

  • First of all, you have to open Chrome. Then, you have to write the following command in the address bar.


  • You have to scroll down on the page and here you will be able to find the “Widevine Content Decryption Module” option. Now, click on the “Check for Update” option. This will help you to install the updates if there is any available. 
  • When you have installed the updates, you have to restart your computer. Then, launch Netflix to see if the Netflix error code m7703-1003 is still showing or not. 

Solution 2: Change the Configuration of Chrome

You can also try resetting the configuration of Chrome. However, before starting this process, you need to know that all the saved items, cache, and history will be deleted. By doing so, all the corrupted files will also be deleted. So, let us see the steps for doing this process successfully:-

  • Before you start the process, you must make a copy of your current configuration settings. This will enable you to restore the old settings.
  • Now, in the address bar of Chrome, you have to type “chrome://settings” and then hit Enter. The settings of Chrome will open up.
  • After that, scroll down the page and click on the “Advanced” option.        
  • Now, within the “Advanced” menu, you have to select the “Clear browsing data” option. 
  • Then, in the new window, you have to ensure that all the boxes are checked. Also, the time range must be set in the “All-time’ option. Now, select the button of “Clear data” located at the bottom of the window. This will erase the data of your browser. 
  • Lastly, restart your computer and see if the Netflix error code: m7703-1003 is solved or not. If it gets solved, you will be able to watch Netflix again.

However, this method will not work for Ubuntu users. They have to follow the steps given hereunder:

  • First of all, you have to open the terminal window.
  • Now, you have to write the given command. You will be asked for your administrator password, so it will be better to keep it at hand. 

sudo rm -r ~/.config/google-chrome

  • After that, restart your computer and see if the error code m7703-1003 has been fixed. If not, move on to the next section. 

Solution 3: Restore the Default Settings of Chrome

Another method of solving this Netflix error is by restoring the default settings of Chrome. However, you don’t have to worry about your passwords and bookmarks as they will not get deleted. So let’s check out the steps stated in this section:

  • First, you have to open Chrome.
  • Then, go to the top right corner of the screen and click on the three-dot icon. 
  • Now, go down and click on the “Advanced” option. 
  • After that, select the “Restore settings to their original default” option. 
  • Then, select the option of “Reset Settings”. 

After the process is completed, the problem of the Netflix m7703-1003 error code will most likely get solved. 

Solution 4: Login Through Another Profile

If you see that none of the above solutions are working in your case, then use a fresh profile to log in. This should be your last solution as you will lose all your favorites and bookmarks. So, let’s go through the steps for solving the Netflix error m7703-1003:

  • Open the Profile settings on Chrome by clicking on the Profile icon on the Taskbar. Then, you have to select the “Turn off” for the ‘Sync’ option. After that, you have to select the “Manage other people” option. On the new window, you have to choose “Add person”. 
  • When the new user ID has been created, log in with this account and then restart the Chrome browser. Also, do not forget to log out from your current profile. This will erase all the current settings for that account. 

Your problem with the Netflix m7703-1003 error code will most likely get solved after attempting this process. 


I hope that the above-discussed methods will help you to solve your problem of Netflix error code: m7703-1003. All of these methods are very effective and thus, you are bound to get results from any one of them.